Returns/Refunds

We offer 100% risk free shopping with us.

We guarantee the authenticity of our products. They are originally sealed by official manufacturer. They also have an excise tax sticker on them (tax paid in source country).

If order is not delivered due to your mistake in provided shipping address or if you are not claiming it – we will make refund only after receiving the unclaimed/returned products back to us with deduction of transportation expenses.

If parcels are lost or stolen, we can reship the parcel or provide you with the full refund for the order or its missing part at your discretion.

If you received an incorrect item due to a mistake on our part – we can replace the wrong item with the correct one or proceed with refund after getting wrong item back to us. 

If you decide to cancel the order after receiving it, you have to return the unopened/unused products back to us and we will provide you with a refund for rejected order or its part with deduction of transportation expenses.

If for any reason, you are not satisfied with the quality of the received products you must contact us first, and then return these products to us. We will issue refund for the returned products with deduction of transportation expenses.

If you have any questions related to our Return/Refund policy, please contact us first and we will be more than happy to assist you.

We are customer-oriented service, so we will do our best to keep our customers happy. If you have any questions regarding shipping and returns, please contact us directly first.